{"id":1766,"date":"2026-01-19T18:10:33","date_gmt":"2026-01-19T17:10:33","guid":{"rendered":"https:\/\/www.envirosource.store\/pomoc-a-podpora\/login-issues-password-recovery\/"},"modified":"2026-04-01T14:43:39","modified_gmt":"2026-04-01T12:43:39","slug":"login-issues-password-recovery","status":"publish","type":"pomoc-a-podpora","link":"https:\/\/www.envirosource.store\/en\/help-and-support\/login-issues-password-recovery\/","title":{"rendered":"Login issues \u2013 password recovery"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Step 1: Go to the login page<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Open the <a href=\"https:\/\/www.envirosource.store\/en\/login\/\"><strong>Sign in<\/strong><\/a> page on our website.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Step 2: Click on the \u201cLost your password?\u201d option<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Below the login form, click the <strong>Lost your password?<\/strong> link.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Step 3: Enter your email address<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>In the displayed field, enter the <strong>email address<\/strong> you used when registering your account.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Step 4: Submit the request<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Click the button to reset your password.<\/li>\n\n\n\n<li>You will receive an email with further instructions at the provided address.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Step 5: Check your email<\/h2>\n\n<p class=\"wp-block-paragraph\">Open your email inbox and find the password reset message.<\/p>\n\n<p class=\"wp-block-paragraph\">If you do not see the email:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>check the <strong>Spam \/ Junk<\/strong> folder<\/li>\n\n\n\n<li>wait a few minutes<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Step 6: Set a new password<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Click the link in the email and set your <strong>new password<\/strong> according to the instructions on the page.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Step 7: Sign in to your account<\/h2>\n\n<p class=\"wp-block-paragraph\">After successfully setting a new password, you can log in again using:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>email address<\/li>\n\n\n\n<li>new password<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Useful information<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>If the problem persists, we recommend checking that you are entering the correct email.<\/li>\n\n\n\n<li>If you experience further issues, do not hesitate to contact us via the contact form or email us at <a href=\"mailto:info@envirosource.store\">info@envirosource.store<\/a>.<\/li>\n<\/ul>\n","protected":false},"template":"","meta":{"_acf_changed":false,"footnotes":""},"kategoria":[160],"class_list":["post-1766","pomoc-a-podpora","type-pomoc-a-podpora","status-publish","hentry","kategoria-account"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.envirosource.store\/en\/wp-json\/wp\/v2\/pomoc-a-podpora\/1766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.envirosource.store\/en\/wp-json\/wp\/v2\/pomoc-a-podpora"}],"about":[{"href":"https:\/\/www.envirosource.store\/en\/wp-json\/wp\/v2\/types\/pomoc-a-podpora"}],"version-history":[{"count":1,"href":"https:\/\/www.envirosource.store\/en\/wp-json\/wp\/v2\/pomoc-a-podpora\/1766\/revisions"}],"predecessor-version":[{"id":1767,"href":"https:\/\/www.envirosource.store\/en\/wp-json\/wp\/v2\/pomoc-a-podpora\/1766\/revisions\/1767"}],"wp:attachment":[{"href":"https:\/\/www.envirosource.store\/en\/wp-json\/wp\/v2\/media?parent=1766"}],"wp:term":[{"taxonomy":"kategoria","embeddable":true,"href":"https:\/\/www.envirosource.store\/en\/wp-json\/wp\/v2\/kategoria?post=1766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}